Frequently Asked Questions
Everything you need to know about our modern home solutions.
What materials are used in Yamazaki products?
Most of our products are made from high-quality powder-coated steel and sustainably sourced wood, designed for durability and a minimalist aesthetic.
How long does shipping typically take?
Orders are processed within 1-2 business days. Standard shipping within the continental U.S. typically takes 3-7 business days depending on your location.
What is your return policy?
We offer a 30-day return window for items in their original packaging and unused condition. Please note that return shipping fees may apply.
Do your products require assembly?
While many items come fully assembled, some larger pieces require light assembly. We provide all necessary tools and clear instructions in every box.
How do I clean and maintain my Yamazaki items?
We recommend wiping steel surfaces with a soft, damp cloth and mild detergent. Avoid abrasive cleaners to preserve the powder-coated finish.
Do you offer international shipping?
Currently, we ship to the United States and Canada. For other regions, please check our global distributors list on the international site.